Frequently Asked Questions (FAQs)
No - you’ll need to send the first sample within 2 days from the date the collection ends. We recommend you complete the collections consecutively, however, if you have been directed otherwise by your physician, we’ll need to send out another shipping box and label for you.
Yes, however we strongly encourage you to ship it the day you complete it to ensure the specimen gets to our laboratory in Chicago on time. The specimen is good for 4 days from the date the collection ends, but we recommend you allow 1-2 days for FedEx delivery. Therefore we recommend you ship within 2 days of starting your collection.
Labs, Testing & Appointments
- Shipping Questions (9)
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